Delivery is charged as priced on each order. Once you have placed an order it will be dispatched the same day or the next day depending on the time the order was placed. If you wish to cancel your order after it has been dispatched, you will be charged for both delivery and collection cost.
If you are unavailable when our delivery partner tries to deliver your order, they will usually try to deliver again the next working day or they will drop a card in to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred. Royal Mail staff sometimes leave parcels with a neighbour or in an outbuilding or at the rear of the property. If a parcel is too large to go through the letter box they may return it to the local sorting office and may not leave a card advising you. First Class may take up to 4 days, Second class may take up to 10 days delivery time. Please check there first before reporting non delivery.
All quoted delivery prices are for most UK Mainland addresses. Northern Ireland (BT), Isle of Wight (PO30-37), Isle of Man (IM), Scottish Highlands and Orkney Isles (PA, ML, EH, KA, G, KY, PH, DD, AB, IV, KW), Outer Hebrides and the Shetland Isles (HS, ZE), Channel Islands (JE and GY) will incur additional charges and may also experience delivery delays; morning, Saturday and "next working day" deliveries are optional and will also incur additional charges.
We will only deliver goods to the address on the order.
Due to postal restrictions we are unable to send liquids and aerosol products by Royal Mail . Some Couriers also refuse to take such products.